Hospitality Marketing Intelligence

Introducing the hospitality industry's marketing intelligence standard.

Performance data is everywhere.
Market context is not.

Summit Intelligence gives hotels and management companies market relative visibility into how efficiently marketing investment is allocated across channels, compared to similar properties across the hospitality industry.

Executive Snapshot
The Bellrock, Coastal Luxury · 184 rooms
Live
MEI Score
72
+4 vs peers
ROAS Rank
P68
Top 3rd
Mix Risk
Med
Concentration
Channel Mix vs Peer CohortYou · Peer
Paid Search42%·31%
Meta / Social14%·18%
OTA / Metasearch22%·26%
Display / CTV9%·11%
Direct / Email13%·14%

Signal: Paid search allocation is 11 pts above cohort median. Diminishing returns detected. Reallocation to direct and display is likely to lift MEI by 5 to 8 points.

01 The problem

Hotels don't need more dashboards. They need context.

Most hotels already have GA4, agency reports, PMS dashboards, and platform native data. But very few can answer the questions that actually drive budget decisions.

  • Is our ROAS actually competitive?
  • Are we over invested in paid search?
  • Are peers shifting budget?
  • Is our media mix structurally resilient?

Summit Intelligence solves the context problem.

Founding Access

GCommerce clients have free access to all 3 modules of Summit Intelligence through the end of 2026.

Secure your free access to Summit Intelligence through the end of 2026. Founding participants help shape what the hospitality marketing intelligence standard looks like.

Which modules are you most interested in? *
How did you hear about Summit Intelligence? *

By submitting, you agree to be contacted about Summit Intelligence founding access.

02 The platform

Three connected modules.
Three strategic questions.

Summit Intelligence is built around three connected modules, each designed to answer a different strategic question about how your marketing investment performs in market context.

M1 · Benchmarking
Peer cohort · you = P68

How do we compare?

See how your marketing performance, channel investment, and efficiency metrics stack up against hospitality specific peer cohorts, filtered by market, property type, room count, and segment.

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M2 · Media Mix Analysis
▪ Paid Search 42%
▪ OTA 22%
▪ Meta 14%
▪ Direct 13%
▪ Display 9%

Where is our investment out of balance?

Identify channel concentration risk, over investment, and hidden opportunities by comparing your budget allocation against peer behavior and performance signals.

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M3 · Marketing Efficiency Index
72
MEI
Efficiency Strong
Balance Fair
Resilience Strong

How efficient is our investment, overall?

A proprietary index score that evaluates the efficiency, balance, and resilience of your hotel's full marketing investment strategy, benchmarked against peers.

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03 Methodology and trust

Transparent enough to trust.
Sophisticated enough to guide.

We explain our scoring philosophy, benchmark logic, peer normalization, and key contributing factors. No black box scoring. No unexplained outputs. You'll always understand why a score looks the way it does.

01
Hospitality specific normalization
Cohorts constructed by market, property type, segment, and room count. Not generic industry averages.
02
Peer cohort logic
Documented rules for how properties are grouped and compared, updated transparently as the network grows.
03
Explainable intelligence
Every score exposes its contributing factors. No hidden weights, no unexplained outputs.
FAQ

Questions, answered.

Everything you need to know about Summit Intelligence, the methodology, and founding access.

Who is Summit Intelligence built for?

The platform is designed for management companies, hotel collections, and portfolio operators. While these groups are the primary buyers, the core unit of intelligence is the individual hotel. Every property is benchmarked and scored on its own.

What is Summit Intelligence?

Summit Intelligence is a hospitality marketing intelligence platform. It gives hotels and management companies market relative visibility into how efficiently marketing investment is allocated across channels, compared to similar properties across the industry. Instead of showing isolated metrics, it places your performance and media investment in the context of the broader market.

How is this different from GA4, agency reports, or the dashboards we already use?

Those tools tell you how your campaigns performed. What they cannot tell you is whether that performance is competitive, whether your budget allocation is healthy, or whether peers are shifting their strategy. Summit Intelligence solves the context problem, so you understand not just how you are performing, but how efficiently you are investing relative to the market.

How is our hotel's data used and kept private?

Benchmark comparisons are built on anonymized, aggregated data. Your individual performance is never exposed to other participants. Participation means your property contributes to and draws from a shared intelligence layer, giving you access to peer context and allocation benchmarks that are otherwise very difficult to obtain.